This Privacy Policy explains how Ittor LTD (Company number: 17000531), having its registered address at 6 Boundary Row, London SE1 8HP, United Kingdom, trading as “Tomeup” (“Company”, “we”, “our”, or “us”), collects, uses, and protects your personal data when you use tomeup.com (the “Website”).
Ittor LTD is the data controller responsible for your personal data.
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal data:
- Full name
- Email address
- Phone number
- Billing information
- Account login details
- IP address
- Device information (browser type, operating system)
- Usage data (pages visited, session duration, actions on the Website)
- Communications sent to us
We may also collect location data based on your device settings.
2. Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a contract (to provide our services)
- Compliance with legal obligations
- Legitimate interests (to improve our services and prevent fraud)
- Your consent (for marketing communications, where applicable)
You may withdraw your consent at any time by contacting us.
3. How We Use Your Data
We use your data to:
- Provide and manage your account
- Process payments
- Deliver digital products
- Respond to support requests
- Improve Website functionality
- Conduct analytics and research
- Send service-related communications
- Comply with legal and regulatory requirements
We do not sell your personal data.
4. Data Sharing
We may share your personal data with:
- Payment processors
- Hosting providers
- IT service providers
- Professional advisers (lawyers, accountants)
- Government authorities where required by law
All third parties are required to process your data securely and in accordance with applicable data protection laws.
5. Data Retention
We retain personal data only as long as necessary:
- For the duration of your account
- To comply with legal obligations (e.g., tax regulations)
- To resolve disputes and enforce agreements
When no longer required, your data will be securely deleted or anonymised.
6. Your Rights
Under UK GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at support@decen.pro
7. Cookies
We use cookies to:
- Improve user experience
- Analyse Website traffic
- Store preferences
You can control cookies through your browser settings. Disabling cookies may affect Website functionality.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
However, transmission over the internet is not completely secure, and we cannot guarantee absolute security.
9. International Transfers
If we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
10. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Decen LTD
Registration number: 16982730
Company Address: 6 Boundary Row, London SE1 8HP, United Kingdom
Email: support@decen.pro
Phone: +44 203 996 3059